Female computer users (particularly middle-aged or elderly ones) are often used as a hypothetical or even actual test of ease of use, on the assumption that if such a person can use a program, anyone can. No phrase expresses the meme of female technical ineptitude more neatly than "So simple, even your [grand]mother could do it." This is a very commonly encountered form of condescension and is a frequent trope of sexist advertising portraying technical products as easy to use by showing a female user. Joe 'Zonker' Brockmeier wrote in 2007 that It's time to retire the mom test.
Examples
- It's Time to Tell Mum campaign
- Zrusilla remembers: SuSE Linux back around 2000 ran a banner ad campaign claiming it was so simple to install even one's mother could do it. She wrote them a polite but stiff note explaining that her mother taught her to write DOS batch menus, install hard drives, siphon files with LapLink, recover corrupted data and hack licenses with hex editors. To SuSE's great credit, they apologized profusely and pulled the ad.
- Hacker Jargon File: Aunt Tillie: "The archetypal non-technical user, one's elderly and scatterbrained maiden aunt. Invoked in discussions of usability for people who are not hackers and geeks; one sees references to the “Aunt Tillie test”."
- Linux Installation Guide: So easy, even your grandmother could do it!
- Debconf 2 in Toronto: grandmothers used in example (and another example using female secretaries, in the same post)
- Good followup post by Benjamin Mako Hill
- Jonathan Walther claims that the grandmother references discriminate against men
- ITA Software's recruitment ad
- PC World Article: Seriously, Mom, It's Not Always a Virus
Ubuntu
Using women, especially older relatives, as a test of ease-of-use has become an unfortunate trend in the Ubuntu community, to the point where it is beginning to appear in Ubuntu community magazines and core community wikis:
- The Great Ubuntu-Girlfriend Experiment (Content Consumer): "One way to measure [Ubuntu] usability is to sit your girlfriend in front of a Linux desktop and see what problems she encounters trying to do some normal desktop tasks."
- UbuntuForGrandma
- Ubuntu: I wonder if we’ve all done the Mother test by Martin Owens: "I remember testing Ubuntu on my dear ol’ mum... OK so I wonder if other Canonical staffers and Ubuntu members have tested Ubuntu on their mothers, I’m sure we’ve all done it right?" Various members of the Ubuntu community made critical and uncritical commentary:
- I wonder who has done the Father test by Melissa Draper
- in Melissa's comments by Jono Bacon (Ubuntu community manager): "I think the general implication is that it refers to a parent, and while it could be called ‘The Parent Test’, some may want to apply it to their grandparents, brothers, sisters or others. As such, I wouldn’t read too much into the name."
- Have you tried the “white boy” test? by Matt Zimmerman (Canonical CTO): "These generalizations idealize women as uninformed, technological novices or intellectual inferiors, which is particularly striking to some of us who learned computing from our mothers. This is not to say that statements like these are the origin of gender stereotypes, but they do display and reinforce these (often unconscious) beliefs."
- There is a group on Launchpad, the Canonical project management site, called My mom runs ubuntu!: "My mum runs Ubuntu, your's [sic] too? Did you also install Ubuntu on your mum's pc? Join the team for showing this growing user group!" (Launchpad groups are not necessarily endorsed by either Canonical or Ubuntu)
- In response to the "My mom runs ubuntu!" team, My Dad Runs Ubuntu was created by Leigh Honeywell
- In the article "Proposed Ubuntu 10.10 installer changes will make installation faster, friendly, intelligent", one of the proposed changes is to "Make partitioning mum-proof". Fortunately this phrasing is absent from the original design document.